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CEO John Tracogna on Undercover Boss |
One especially nice thing that our Volunteer Coordinator, Karen Conway, has arranged for us this month is a tour of the Nutrition Centre at the Zoo. This is a very rare privilege and I hope that our whole class takes advantage of it while they can. We had several days to choose from but each day's tour group was limited to fifteen people maximum—many existing Volunteers signed up as well—so it was difficult to find an opening. I decided to book it for yesterday, a Saturday, in the hopes that it would be a bit calmer and it was. As it was also the final weekend at the Zoo for our beloved polar bear cub, Hudson, who is leaving Monday for the
Assiniboine Park Zoo in Winnipeg, Sarah came with me and did her own thing while I was on the tour. I took copious and quite detailed notes on the experience but I get the impression that the Zoo would be most happy if I didn't share too much of the specifics of the centre's operations. If you have a chance to watch the very first episode of
Undercover Boss: Canada you will see the CEO, John Tracogna, working at the centre for part of the show. I can report that the mural that was commissioned for the centre at the end of that segment is really quite nice. I wish I could show it to you, but I can't find a single picture of it on the web. (The Zoo has some pretty severe privacy issues with their behind-the-scenes tours.) In general terms, the work that goes on every day with respect to food preparation is astonishing. The budget for animal sustenance is approximately $900,000 per year, which is almost perfectly offset by the yearly revenues from the parking charges. We were quite lucky yesterday: owing to quite a few people being off for various health or family reasons, the two "big cheeses" at the centre, Jaap Wensvoort and Karen Alexander, were the only two people working so we got our information straight from the top. There was a
very good article in Maclean's a couple of years back concerning Jaap's "browse diet" for the gorillas; there are many other innovations and concoctions that the Toronto Zoo's nutritionists have come up with over the years, some of which they receive royalties on when they sell them to other zoos. It was a fascinating tour and I'm really glad I participated!